Call Center Sales Training for Telemarketing and Customer Service Call Centers

We welcome your questions and comments please
> Email Us <

Call Center Sales - Floor Management
& Customer Service Solutions

A Proven Road Map for Call Centers

Thank you for visiting Florida Corporate Training. We have been helping call centers around the world increase their sales since 1991. Call 800-683-9022 today to discuss your specific sales and training goals and how our programs can help.

	*Sales Mastery Workshop!* Proven Inbound-Outbound Sales Training Improve Sales Results by 25%-200% with our high-powered Sales Mastery program. Sales Mastery Inbound provides selling skills for all types of inbound centers, including Service-To-Sales, Inbound Sales, Tech Centers, Help Desks and more. Sales Mastery Outbound Increases Appointments, Up-Sells, Cross-Sells - Everything You Call For. What Makes Sales Mastery the Best Choice for Your Center?
	*Call Center Floor Management Workshop* Our Call Center Floor Management program will kick-start your center. Your Floor Management team will transform from "nurturing problem-solvers" into proactive sales performance coaches.
	**Superior Service Workshop This is Customer Service training with that "Wow Factor" built right in. Superior Service** offers strong, fundamental Servicing skills with great interpersonal communication.
	Schedule A Training Pilot Today! Here is your Call To Action. Learn more about no risk-pilots. See the program - live - that you are interested in.
	*Training For Trainers Workshop* Need high-end training and facilitation skills for your instructors? Our Training For Trainers workshop is superior to all other major train-the-trainer programs. Call 800-683-9022 Today

Training Implementation Options

1) Bring in our trainers to deliver the programs for you.

> More Info <

2) For larger needs, purchase a course license. We'll certify your trainers. > More Info <

Why do Companies Prefer FCTC?

> Click Here <

We Know Your Center's Key Selling Issues!

	Customer Service Centers Your service reps still don't feel like selling? Sales Mastery changes all that. > Click Here for Details <
	Outbound Telemarketing Centers Learn why Sales Mastery can increase the quality of every customer contact. > Click Here for Details <
	Inbound Sales Centers Learn why Sales Mastery will increase top-end product sales. > Click Here for Details <

Call 800-683-9022 Today

Call Flow-Driven Training Programs

Success is guaranteed! Our Secret? Call Flows for all your major Call Types.

Want Better Training?

"It's All About The Call Flow!"

> Click Here for Details <

"Sprint" Sales Success Story

Learn about one FCTC client that turned sales around, from "We weren't hired to sell!" to a 300% sales increase over two years. And it just keep getting better.

> Click Here for Details <

Sales Mastery Training Advantages

Facts about Sales Mastery that will help Define this Powerful Selling System.

> Click Here for Details <

Invest in an FCTC Training License.

Purchase any one of our courses for extraordinary long-term value for your center. Invest once and experience Value for years.

Once you buy the course license you don't pay a penny more for training, ever.

> Click Here for Details <